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Welcome to onlinetiwari.com shall provide services to you subject to the following conditions. If you visit or shop at onlinetiwari.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future onlinetiwari.com service or visit or purchase from any business affiliated with onlinetiwari.com, whether or not included in the onlinetiwari.com Web site, you shall be subject to the guidelines and conditions applicable to such service or business.

Please review our Privacy Policy, which also governs your visit to onlinetiwari.com, to understand our practices.

When you visit onlinetiwari.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site, or use use mobile communications/ apps. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement in relation to such communications.

All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of onlinetiwari.com or its content suppliers. The compilation of all content on this site is the exclusive property of onlinetiwari.com. All software used on this site is the property of onlinetiwari.com or its software suppliers.

Radhe Krishna Graphics has a Registered Trademark. Any violation of our trademarks shall be liable for legal action.

onlinetiwari.com grants you limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site shall not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of onlinetiwari.com. You shall not use any proprietary information (including images, text, page layout, or form) of onlinetiwari.com and our affiliates without express written consent. You shall not use any meta tags or any other "hidden text" utilizing onlinetiwari.com's name or trademarks without the express written consent of onlinetiwari.com. Any unauthorized use terminates the permission granted by onlinetiwari.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of onlinetiwari.com so long as the link does not portray onlinetiwari.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You shall not use any onlinetiwari.com logo or other proprietary graphic or trademark as part of the link without express written permission.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. onlinetiwari.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Visitors may post other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You shall not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. onlinetiwari.com reserves the right (but not the obligation) to remove or edit such content,

onlinetiwari.com and its affiliates attempt to be as accurate as possible. However, onlinetiwari.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by onlinetiwari.com itself is not as described on the site, your sole remedy is to return it in unused condition.

The prices displayed on this site are quoted in Indian Rupees which you can view in your preferred currency using the currency converter link. This currency converter is only indicative and a value added tool. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.

Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the price of the product with all taxes extra. Domestic charges will be charged extra as applicable.

With respect to items sold on onlinetiwari.com, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

1) If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

2) If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by onlinetiwari.com.

Radhe Krishna Graphics is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except, Sunday & public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through premier courier agencies and incase of non-availability of courier service at the delivery location, parcel will be sent via insured registered post parcel.

For domestic buyers, orders are shipped through registered domestic courier companies. These orders will be shipped within 15business days, or as per the delivery date agreed at the time of order confirmation and Courier Company shipment delivery norms. Please note Sunday and Public Holidays are not set as working days for standard deliveries. For Domestic buyers, orders are shipped and delivered through registered domestic courier companies. Please allow 15 working days to dispatch domestic orders.

We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.

Due to the nature of domestic shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees.

Returns & Exchanges

Within India
It is our endeavor to provide you with the best customer service possible hence we permit returns and exchanges within 14 business days of receiving the package but only in case of the following reasons. No other requests will be entertained aside from those mentioned below.

If the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect.

To return or exchange a product or report damage in transit please call our support team @ 0141-4022128 or +9950721845 email: rkgraphics612@gmail.com within 48 hours of delivery.

Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case-by-case basis and we request you to get in touch with our team for prompt resolution.

No refunds would be given if the customer has provided wrong or incomplete shipping address, there are 2 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

All refunds in genuine cases, or of order cancellation due to unforeseen circumstances will be initiated via NEFT using our payment gateway partner Kotak Mahindra.

Domestic orders

At this point, we will not be accepting returns or refunds on Domestic orders.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact, and should not be broken or tampered with.

Step 1
You need to inform us by email within 2 business days of receiving the parcel on rkgraphics612@gmail.com or call us on 9950714845. If we are not informed within 2 business days regarding a return, the merchandise is considered sold for good.
Step 2
Please await a mail confirmation from our end for initiating the return
Step 3
Please seal the package properly and courier it to us at:
Radhe Krishna Graphics,
337, Topkhana Akron Ka Rasta,
Kishanpole Bazar,Jaipur
Jaipur 0141-4022128,Rajasthan,India
Step 4
Please email us to inform us that you are sending the package back to us, with your order number as the subject line and tracking details in the body of the email.
Step 5
Once we receive the products it will take is 24-48 working hours for us to do a quality check and then we will call you or email you for an exchange.

Domestic orders

At this point, we will not be accepting returns or refunds on Domestic orders.

CANCELLATIONS AND MODIFICATIONS

You can cancel an order until it has been processed in our warehouse. Any amount you paid will be credited back into your account.

Modification of Shipping address: You can modify the shipping address of your order before we have processed (shipped) it, by contacting our support team @ 0141-4022128 and 9950721845 or email:rkgraphics612@gmail.com

CANCELLATION POLICY

If you need to change or cancel your order, please contact us within 24 hours of placing the order at 9950714845 from Monday to Friday between 10 AM- 6 PM. You may also send an email on rkgraphics612@gmail.com Please be advised that some orders are shipped almost immediately and it may not always be possible to cancel.

This site is provided by onlinetiwari.com on an "as is" and "as available" basis. onlinetiwari.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, onlinetiwari.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. onlinetiwari.com does not warrant that this site, its servers, or e-mail sent from onlinetiwari.com are free of viruses or other harmful components. onlinetiwari.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

You agree to defend, indemnify and hold Radhe Krishna Graphics and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site, breach of the terms of use, infringement if IPR of third party

By visiting onlinetiwari.com, you agree that the laws of India, within gujarat juridation, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and onlinetiwari.com or its affiliates.

All Sales is Considered FINAL. RETURN AND EXCHANGES and any claim to the damages in the product will Radhe Krishna Graphics's prerogative, and will be bound by no laws or arbitrations.

Any dispute relating in any way to your visit to onlinetiwari.com or to products you purchase through onlinetiwari.com shall be submitted to confidential arbitration in Jaipur, India, except that, to the extent you have in any manner violated or threatened to violate onlinetiwari.com's intellectual property rights, onlinetiwari.com may seek injunctive or other appropriate relief in any court in India or domesticly, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and severability Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to onlinetiwari.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Head Office: 337, Topkhana Akron Ka Rasta,Kishanpole Bazar,Jaipur Jaipur 0141-4022128